Tap into our luxury travel concierge service where we’ll listen to your specific holiday and travel requirements and curate an unforgettable adventure unlike anything you’ve encountered. Whether you're into rally car driving in Finnish Lapland with a championship winner or a weekend heli-skiing and ice-driving in rugged northern Iceland, we'll make it happen. Allow us to handle your hotel and villa reservations, yacht and private charters, visa application arrangements and country entry cards, travelling staff and security, private guided tours and activities. Considering a round-the-world tour or travel sabbatical? We have you covered. We live and breathe travel concierge. We personally visit many of the properties and countries we recommend and work directly with our local team to create enchanting memories.
Through our ever-growing black book of global contacts, we are well-placed to personally recommend a whole host of tried and tested service providers, companies and individuals; art and collectable consultants, private members' club referrals, tradesmen, landscape gardeners, personal shoppers, currency traders, wealth managers, domestic recruitment experts, personal trainers, yoga teachers, florists...
We provide members with a complete home management service which offers total peace of mind for clients based abroad owning property in London and the Home Counties. The services include weekly maintenance checks, employing and managing household staff and preparing the property for clients' visits. In line with our green mission, and where appropriate, we will introduce environmentally-friendly initiatives such as switching to a renewable energy tarif, composting organic waste and eliminating single-use plastics.
Over the past decade, we have nurtured our little black book of property insiders, including honest builders, creative architects, diligent surveyors and curious designers, providing the client with one point of contact and minimum fuss throughout their journey.
Legacy & impact
Headquartered in London, NINE runs on 100% renewable energy through British provider, Good Energy. For the financial year 2022-2023, we have measured and reduced our carbon emissions by 30% and have offset the remaining unavoidable Scope 1 & 2 emissions through our partner Pinwheel, making NINE a Carbon Neutral business.
Our philanthropic endeavours mean we are committed to donating 5% of our annual pre-tax revenue to a charity or foundation which aligns with our fundamental beliefs. For the financial year 2022-2023, and following a life-changing journey to Indonesia, we donated €10,000 to The Sea People, a small charity committed to rehabilitating coral reef based in Indonesia’s Raja Ampat, an area of South East Asian seas containing the richest marine biodiversity on earth. NINE’s first annual donation will support 500m2 of restored coral reef and employ 10 employees for 2-3 months.
Continuing our philanthropic approach, we encourage members to donate to our own fund, Coconut Club, which launched in 2022 to raise money for a foundation or charity, which we select at the end of each year. To date, £2,500 has been raised and will be donated at the beginning of 2025. Further updates to follow.
The Conscious Travel Foundation
Proud members since January 2023, the Foundation launched in 2021 with the primary goal to use travel as a force for good and to collaborate, educate and advocate for a more meaningful, sustainable tourism industry - protecting the planet and spreading the narrative around responsible travel to our peers and the public. A community think-tank and a conduit to industry experts and innovators, helping members to increase their positive impact on landscapes, wildlife, cultures and communities across the globe. To date NINE has contributed to over £6,000 in auction funding.
Member journeys
Travel emits approximately 8% of the world’s carbon emissions so our members’ journeys have an important role to play when considering the climate emergency. Everything from reducing connecting flights, recommending train journeys where possible, and choosing electric transfers and walking tours can reduce unnecessary carbon emissions without compromising the enjoyment of the journey.
Following each trip, we provide members with the opportunity to contribute to a roster of carefully-vetted carbon reduction funds whilst giving them the choice of which project to invest in so they are actively involved in the decision-making. This initiative was only launched in August 2024 but to date has raised almost £2,000 in funds.
Supporting our members’ travel and lifestyle requirements comes with great responsibility and we are proud to approach requests and itineraries with the environment and people at the fore. To journey towards a sustainable future, we believe companies must approach business differently and ultimately place the importance of people and the planet over profit. After over a year of preparation and changes to the company, and rigorous team training, we are proud to have submitted our B Corp Impact Assessment (August 2024) and hope to be able to join over 9,000 other UK businesses and announce our successful certification shortly (Q1, 2025).